Privacy Policy

Privacy Policy

In this Privacy Policy, ‘us‘ ‘we‘ or ‘our‘ means Goki Australia Pty. Ltd

(ABN 50 631 917 014).


Goki Australia Pty. Ltd is committed to protecting your privacy. We use the personal information you give us, such as your billing, shipping and e-mail addresses, to fulfil the services you have requested. We do not share this information with outside parties except to the extent as outlined below. We will not sell, trade, rent or give away your personal information to anyone.


We may collect the personal information you give us through some of the following means:

  • When you make an enquiry with us or ask us to contact you;
  • When administering our services, for example, when you purchase from us;
  • When you enter your personal details at our website checkout or create an account with us;
  • When you agree to subscribe to our mailing list;
  • From other related correspondence (whether in writing, by phone or electronically);
  • When you agree to complete a survey;
  • As otherwise required to manage the Goki Australia business.


This notice applies to all information submitted on the (Goki Australia Pty. Ltd) website and associated Social Media pages. On some pages, you can order products, make requests, and register to receive materials. The types of personal and business information collected at these pages are:

Email address
Phone number
Account Login Information
Website Usage Information
Payment Information

On some pages, you can submit information about other people. For example, if you order a product online and want it sent to an alternative recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Phone Number
Business Name and ABN


We do not share your personal information with outside parties except to the extent necessary to complete your order and for the purposes below:

  • Account Maintenance
  • Order Fulfilment
  • Responding to any enquiries
  • Internal management needs
  • Marketing Communications

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

You can register with our website if you would like to receive updates on our new products and services. If you make a purchase with us, we will also send you a copy of our newsletter. If you do not wish to receive any mailings from us please contact us at requesting to unsubscribe and we will promptly remove you from our mailing list.

On occasion, may share non-personal, summary information regarding our customers with unrelated third parties (for example, the number of registered users). However, will not share any personal information about any particular customer with unrelated third parties.

Finally, will not sell, rent, loan, or transfer any personally identifiable information provided to us online in ways unrelated to the ones described above. We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice, and amendments will be effective immediately upon posting of the amended Privacy Policy on the Goki Australia website.


We take all reasonable technical and organisational measures to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse.

We will only keep your personal information for as long as it is reasonably necessary taking into consideration our need to answer queries or resolve problems and provide improved and new services. This means that we may retain your personal information for a reasonable period after you stop using Goki Australia services. When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.

HOW WE USE COOKIES uses a feature of your Web browser called a “cookie” to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer’s hard drive. We use these cookie files to track your clicks as you go through our site, to keep track of items you put into your shopping cart, to tell us whether you have visited previously, and to help us determine whether you came to from a particular Internet link or banner advertisement. does not and cannot use cookies to retrieve personal information about you from your computer.


Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error or by accessing your account through our registered user log in screen. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


If you have any questions, concerns, or comments regarding our privacy statement, do not hesitate to contact us.
We can be reached by phone at 1300 108 407, by e-mail at or you may write to us at:

Goki Australia Pty. Ltd
Customer Service
Level 5, 121 Exhibition Street
Melbourne, VIC 3000

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